Simon, is there perhaps a Dell software utility for this? Then it's probably not in the 9550 either. You can change keyboard backlight brightness, not timeout. I don't know about 9550, but that option isn't in the BIOS for my 9560. On my 9570, that sets the keyboard backlight to 'always on'.
:max_bytes(150000):strip_icc()/001-how-to-turn-on-the-keyboard-light-b6ea2a977654462a897f203b6ef47c9b.jpg "dell keyboard light not working")
Look in the UEFI BIOS under "System Configuration", "Keyboard Backlight Timeout" for AC and battery, set to "Never". Does anyone know if there is a clever way to achieve this? I cannot find away to do this with my 9550.
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